Pastors Edge Support and FAQs

Support

For help with Pastors Edge, contact the Touching Lives office at 770-982-0168 during normal business hours. You can also email us at info@touchinglives.org.

FAQs

Here are answers to some of our most frequently asked questions:

How long are Dr. Merritt’s sermons?

Pastor Merritt has a relatively fast pace when preaching. He typically delivers his messages in 30-40 minutes.

How are sermons and materials priced?

Individual messages are $8.00 each. Series are discounted for three or more sermons in a package. The maximum price for a series is $60.00, regardless of the number of messages included.

What is your refund policy?

All files are instantly provided as digital downloads. Because you immediately have access to your purchase, all sales are final. However, we want you to be satisfied with your purchase. If you downloaded a message that just didn’t “click” for you as you prepared to preach, please email us and allow us to provide you with a discount or credit toward a future purchase.

How do I open the ZIP archive with my sermon files in it?

Most newer computers, Windows or MacOS, will automatically decompress the ZIP file when you double-click on it. If for some reason you don’t have the software included in your computer to decompress the ZIP file, you can find it online at WinZip.com.

Will you edit or customize the sermon or graphics for me?

Sermons are provided in Microsoft Word (.doc) format so you can edit them as needed. When you purchase a sermon series, you’ll also get the high-resolution Photoshop master file for the series theme. This layered file can be used by a graphics professional to customize or create additional graphics for you. Pastors Edge and Touching Lives does not provide graphics or sermon customization services.

Can I use sermon themes or graphics on other promotional items like T-shirts?

Yes, the graphics are yours to use as you please to further the ministry of your church. Please note, however, that many graphics contain licensed or purchased artwork, and that you may not offer for sale any item(s) which contain Pastors Edge artwork.

What if a file I receive is corrupted or contains an error?

Please contact us immediately via email (info@touchinglives.org) or by phone (770-982-0168) and we will replace or correct the file as quickly as possible.

Recent Blog Posts from Pastors Edge

The buzz word in today’s world is not just preaching, but it is communicating. I think this is important because, though not all communicating is preaching, all preaching is communicating. There are four keys to effect communication. Confidence All preaching should exhibit absolute, unequivocal, confidence in the Bible as the Word of God. A great […]

A pastor’s words from the pulpit can often be divisive and sharp—and not necessarily in tone or delivery. Preaching requires standing on God’s Word, revealing weakness and sin, and calling out for obedience or repentance. Sometimes, thought, the controversy is less clear-cut. In our minds we’ll ask “What would Jesus do?” to try to bring […]

When teaching week after week it’s possible to lose a sense of direction when it comes to our preaching, the Gospel and moving the church in a clear and intentional path from the pulpit. Step back and try this exercise to get a little perspective: If this Sunday were the last sermon you ever preached, […]

Here are ten books Dr. Merritt recommends every Pastor read: Systematic Theology by Wayne Grudem He Is Not Silent by R. Albert Mohler, Jr. Knowing God by J. I. Packer The Gospel According To Jesus by John MacArthur Good To Great by Jim Collins God, Revelation And Authority by Carl F. H. Henry The Cross […]

From blockbuster movies to Broadway plays, most presentations come down to three “acts”. Act 1 is the introduction. Where did this come from? You can probably thank Aristotle who put forth the idea that “A whole is what has a beginning, middle and end”. Now the drama people will clearly tell you that a dramatic […]

A confession to begin this article: I am not a pastor. I have worked for some excellent ones, and I have observed many, many more over the years. In communications roles in churches I have spoken with scores of pastors and other church leaders to help them solve interesting communications issues. I think pastors are […]